Your order contains a drug test that will be collected at Quest Diagnostics. You will be registered within the Quest Diagnostics system after 1 business day of placing your order. Once you are registered, you will receive an email with the registration number (QPassport ID) to have your drug test collection performed. Your QPassport ID number will also be provided on this page along with your collection facility location.

What to do - You must provide this QPassport ID number at the specimen collection site. Do not visit the collection site until you have been provided with the QPassport ID number.

You may visit the specimen collection site during their available hours. Appointments are not necessary. You MUST use the collection site that is provided to you. Having your drug test collection performed at a different location may cause an additional fee or lost results.

Unable to Test - If any of the following situations apply, you will be financially responsible for placing a new drug test order.
- Drinking too much water may cause your sample to be diluted.
- If your sample is tampered with and/or diluted, the lab will be unable to provide results.
- If you leave the collection site without producing a sample, you will not be provided with an updated registration code.

Turnaround Time - Negative drug test results are typically returned within 1 to 3 business days. If it has been over 5 business days since the collection was administered, please email studentsupport@viewpointscreening.com

Expired Drug Test Registrations - Drug test extensions are not permitted by donor request. If your registration has expired and you need a new drug test expiration date, you must place a new order OR contact your program administrator and request that they contact Viewpoint Screening to extend your drug test expiration date.

Prescriptions / MRO - If a drug test result is not negative, it will be sent to a Medical Review Officer (MRO) for additional testing. The MRO will contact you via phone to determine if there is a medical condition or valid prescription that could result in the positive test.

Payment - Your drug test has already been purchased. If the instructions above are followed correctly, you will not be required to pay Quest Diagnostics for your drug test. Viewpoint Screening is not responsible for erroneous registrations and/or payments to third parties.