Click on "Start Your Order" to the left and follow the online instructions. The first page will describe your background check. Then you will be asked for your name, ssn, dob, phone number, email address and your current address. Once you have confirmed your information, you will pay for your background check by credit card. A receipt will be emailed to you.
You will receive an email from Viewpoint Screening within 24 hours (1 business day) after you finish placing your online order regarding your drug test. This email will contain a code needed to have your drug test performed. You will be instructed to visit a nearby drug test collection site, where you will need to present this code along with a valid ID.
If anything is found to be abnormal with your drug test it will be sent to a medical review officer, who will contact you if they have questions.
If it has been over 5 business days since the test was administered, please email studentsupport@viewpointscreening.com .
Results are normally returned within 3-5 business days. Please note that turnaround time will vary based on the specific items in your order. To view your results, click on View Your Results and enter in your identifiers. If it has been more than 5 business days and you are approaching your school deadline please email us at studentsupport@viewpointscreening.com .
"In Process" means that the item is not completed and is still being researched.
If criminal results were returned to you with inaccurate records, please contact us at studentsupport@viewpointscreening.com . Please allow up to 5 business days to process your claim. Disputes are only processed on orders placed within the last 90 days.
*Email address used when order was placed
**Password was sent to your email address
**Passwords are case sensitive
If you have any questions, contact the Student Support Department at studentsupport@viewpointscreening.com .